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Smooth and harmonious relationships between the bank and its customers would not have been possible without the “documentary prose”. In this section you will find currently effective rules and regulations, agreement forms, forms of applications and payment orders as well as any other necessary documents.

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Investment services


Deposits

document name Size (Мb)
Private individuals:
Deposit Account Application 0.4
 
Legal entities:
Deposit Account Application 0.3
 

Deposit safe boxes

document name Size (Мb)
Private individuals:
Power of attorney for safe deposit access. 0.3
 
Legal entities:
Rules for renting a safe deposit box 0.3
 

Operations with account

document name Size (Мb)
Private individuals:
0
Customer Questionnaire (residents) 0.5
0
0
0
Payment order 0.1
 
Legal entities:
Account Opening Application 0.2
0
Customer Questionnaire (residents) 0.5
Application (legal entities) 0.1
0
0
Certificate of Incumbency 0.2
Payment order 0.1
 

Information for clents


Currency exchange

document name Size (Мb)
Private individuals:
Application For Currency Exchange 0.2
 
Legal entities:
Application For Currency Exchange 0.2
 

Loans


Overdrafts

document name Size (Мb)
Private individuals:
Form for an overdraft facility 0.3
 
Legal entities:
Form for an overdraft facility 0.3
 

Internet Banking

document name Size (Мb)
Private individuals:
Application for remote banking services 0.2
 
Legal entities:
Application for remote banking services 0.2
 

Payment Cards

document name Size (Мb)
Private individuals:
Application for payment card agreement 0.4
Guidelines for using payment cards 0.2
 
Legal entities:
Application for payment card agreement 0.4
 

Documentary operations


 
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