Baltic International Bank: set to reinforce its customer service staff
We are proud to announce that two seasoned professionals possessing vast experience gained in Latvian and international financial markets have joined our executive team this week. While working for Latvia-based SEB bank, Viktors Bolbats was in charge of services provided to sizeable corporates. The other outstanding expert Guntars Reidzāns headed Private Banking at Swedbank.
From left side: Viktors Bolbats and Guntars Reidzāns
“During the past few years, the entire financial services industry worldwide, including Latvian banking sector, are undergoing drastic changes. Banking customers get increasingly sophisticated and therefore more demanding. Although the modern technologies and digital communication have become a vital part of our everyday life, customers specifically focus on bespoke financial solutions and top-quality personalised service when choosing a bank to-be-involved in managing their own or family wealth. Our domestic and foreign customers highly appreciate Bank’s wealth management solutions that best suit their individual needs,” said the Chairperson of the Management Board Ilona Gulchak.
„We are sure the professionals like Viktors Bolbats and Guntars Reidzāns will enable Bank to amalgamate Bank’s 24-year experience in providing services to HNWIs with the know-how acquired in other markets and hence foster further development and accessibility of Baltic International Bank also to the domestic-market customers. We are pleased with the ever-opening opportunities to boost our growth while dealing with our current customers and to offer financial services and wealth management solutions for a new target audience comprising individuals and companies both in Latvia and overseas!” emphasised I.Gulchak.
Before joining our team, Viktors Bolbats has held various senior positions at SEB bank, predominantly in the area of Corporate Customer Service, over the past 8 years. V. Bolbats graduated from the Stockholm School of Economics in Riga and earned his MBA from the Riga Business School.
Guntars Reidzāns is well-positioned to take the lead in our customer service. His previous work experience at Latvian Swedbank and GE Money Bank has been largely associated with rendering services to corporates in Latvia and Russia. Also, his private-banking managerial positions in Latvia and the Baltic States (2011 to 2017) and his working relationship with local and foreign customers will prove conducive to shaping Bank’s success. G.Reidzāns is a holder of Executive MBA from the Riga Business School and of MBA from the University of Latvia.